2010 and 2011 FRESHERS *** Technical Support Associate*** IBM -- Pure Voice

IBM is hiring fresh graduates for the job role of Technical Support Associate. Candidates with exceptional communication and strong technical skills will only be considered. Passout Year : 2010 and 2011 only Send below information to : ssfhelpdesk@gmail.com  (Please mention  subject as :   2010 and 2011 FRESHERS *** Technical Support Associate*** IBM) *Candidate Name:   **Mobile No:   Alternate Contact No:   **Email ID:    Alternate Email ID:   *Year Of Pass:   2010 /  2011 *Highest Qualification:  Diploma Graduation Post Graduation *Branch:   *University:   *College:   *Candidate Location:   *Pref. Loc. for Interview:  Bangalore / Hyderabad Job Description: ================= IT Help desk - Technical Support Associate (100% voice programmes)     Responsibilities: Provide Technical solutions to the external customers     Job Requirements: Awareness of basic networking concepts and technologies. Proficiency in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting Browser Support - Internet Explorer Ability to identify basic hardware parts and aware of basic hardware concepts User level familiarity with at least one e-mail client - Outlook, Notes etc.. Skilled in commercially standard software applications and major desktop operating systems Excellent communication skills , knowledge of computer hardware and networking concepts     Job Location :  Bangalore/Hyderabad     Working in Shifts : Yes       Eligibility : Any Graduate  (10+2+3), Any Post Graduates, Diploma Holders (10+3)          Mandatory documents to be carried for the interview : Candidate profile All the mark sheets, Provisional Degree Certificates/ Degree Certificates (without fail) One photo ID proof (Driver's license/ voter's id card/ pass port)