Manager position Opening in Hyderabad

Please forward valida profiles to sabsaq@gmail.com

Job Location	Hyderabad
Designation	Team Leader – Ops
Process	Research & Adjustment
Education / Qualification	B.Com, M.Com, MBA – Finance
Skill Set	Mandatory: ·         12 months of People Manager experience ·         adherence to the SLA's – productivity, turn-around-time, accuracy, case ageing and capacity utilization ·         develop E2E knowledge on Check Processing and Day 1 and Day 2 Image Operations ·         engage in improving processes through reengineering, system checks, process automation ·         review daily key operational variables and LOB routines ·         develop back up and contingency plans and act as a change agent ·         provide implementation assistance as and when the need arises ·         provide subject matter expertise on processes by Case Processing and perform QC ·         update Manager on process, people, business issues on daily basis ·         demonstrate strong People Management skills ·         provide process problem resolution assistance to teams via scheduled one-on-ones and coaching sessions and assess performance of Team Members and conduct performance appraisals ·         hold regular team meetings with team to ensure that there is constant flow of information and knowledge dissemination ·         assist new hires such that they are productive on the floor in the shortest possible time frame ·         assess training needs, provide training opportunities and train new hires and existing staff ·         appropriately use Rewards and Recognition to energize to motivate the team ·         handle all logistics related issues: roster management, shift rotations ·         mange leave planning, compensatory offs and unscheduled leave ·         initiating disciplinary procedure in conjunction with HR and Reporting Manager ·         proficiency in Excel, Word and MS Access
Experience	5 to 8 years
Profile Description	·         self-motivated and quick-learner who can take the full ownership of task and complete it ·         understand stakeholder's expectations and objectives ·         work independently with less oversight/assistance ·         reviewing requirements specifications and other documents received from the stateside ·         good communication skills in order to interact with internal stakeholder ·         banking domain experience (preferable) ·         willingness to work in US time zone

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