Operations Maturity -Drive implementation of Operations Maturity (OM) Framework across various engagements in IT IS practice Responsible for driving delivery assurance partnering with delivery teams Ensure compliance of engagements with the ISO 20000 standard throughout its tenure Ensure compliance to IT IS Process Space, support delivery during periodic audits and for closure of audit findings Conduct process health check assessments to improve effectiveness and efficiency of the processes and support delivery in closing the gaps Enable delivery teams to comply with IT IS metrics framework and delivery performance review process in line with IT IS Process Space Support delivery teams in identifying risks, conducting causal analysis and planning mitigation Conduct training programs on ISO 20000, IT IS Process Space and Lean Six Sigma (Yellow belt) Compliance to IT IS Process Space Internal and External Audits Risk and Escalation Management Metrics Planning and Reporting
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5.5 - 9 years
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9052231
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Chennai/
Bangalore
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Durga Devi S
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Cognizant Technology Solutions, Varalakshmi Tech Park(GMR) 5/639 Old Mahabalipuram Road, Kandanchavadi, Chennai, Tamil Nadu Land Mark : Behind Life Line hospital
Interview Date & Time 01-Feb-2014 9.30 AM – 12:30 PM
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