Opening for Freshers-2011/12/13 CS/IT Passouts with Linux and Networking knowledge

Network Operations Center Engineer

Network Operations Center Engineer - LinkedIn
Job Type:
Full-Time
Category:
Engineering
City:
Bangalore
Country:
India
Description:
Job Description
The primary responsibility of the Network Operations Center Engineer is to proactively monitor and resolve application, system or network incidents affecting the site quickly and ensure maximum availability and performance. The NOC Engineer will perform these tasks using various standard network management tools, internal ticketing systems, and monitoring consoles. The NOC engineer also serves as a coordination point for communications between internal and external customers, engineering teams, other operations teams during events which affect the site.Will help with root cause analysis of recurring incidents and raising escalation to back line teams as necessary. You will also be responsible for generating reports on state of the site, number of incidents, change mgmt and other standard NOC KPI's. Manage communication of issues affecting site availability or performance to executive management, internal and external customers.  The ideal candidate must have strong communication skills and an eye to automate routine tasks and spot long-term trends in a production web environment.
Responsibilities:

• Proactively monitor availability and performance of the LinkedIn Application stack and infrastructure using key tools
• Effectively respond to Monitoring alerts, incident tickets, email requests handles by NOC operations
• Perform application and web site troubleshooting to quickly resolve the issues per documented procedures
• Ensure user tickets and monitoring alerts are handled per pre defined SLA's for response time, updates and closure
• Escalate issues as needed to back line production operations teams or Engineering per documented procedures
• Handling communication and notification on major site issues to the company and executive management team 
• Document resolution run books and standard operating procedures
• Ensure smooth hand offs between shifts

Minimum requirements:

• Bachelor's Degree in Computers or other equivalent field
• Experience working with Unix environment
• Good understanding of Unix systems fundamentals and system management tasks 
• Strong understanding of network concepts, TCP/IP stack and common Internet protocols
• Attention to detail and accuracy and ability to spot long term trends in production web environment
• Prior experience in a 24 x 7 Network Operations Center in a large scale Internet web site
• Outstanding interpersonal, analytical, and communication skills
• Must be reliable and dependable, self motivated and willingness to learn and contribute to building successful Bangalore NOC team 
• Effective team player to be able to work closely with peers and other operations or engineering teams
• Should be able to function in a 24/7 operation and work flexible schedule on weekdays and weekends as required

Desired Skills:

• Experience working in a 24 x 7, large-scale Internet web environment
• Prior experience working with Java/J2EE applications
• Strong organizational skills with ability to multitask in order to handle multiple tasks in a real-time environment.

If interested, mail your latest resume to mudassir.rehman@gmail.com with SKILL NAME/JOB ID in subject line,  Relevant exp and total exp in subject line.