job code : 132835
Requirement | Associate Consultant | ||||
SBU | SAP iGATE Accounts | ||||
Location | Bangalore | ||||
Education | Bachelor of Engineering, Bachelor of Computer Appl, Bachelor of Technology, Master of Technology, Master of Science, Master of Engineering, Master of Computer Application, Master of Business Admin | ||||
Mandatory Skills | SAP CRM Technical | ||||
Experience |
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Job Description | Desired Candidate Profile
• SAP CRM Technical
Job Description
• Experience in CRM, WEBUI, BOL PROGRAMMING • Experience in atleast two support and two development projects • Sound knowledge in WEBUI concepts • Working knowledge in BOL Programming |
Requirement | Systems Associate - IMS | ||||
SBU | IMS Domestic | ||||
Location | Delhi | ||||
Education | {Any Graduates}, {Diploma} | ||||
Mandatory Skills | Ticketing Tool / MIS Report | ||||
Experience |
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Job Description | Desired Candidate Profile
• Previous IT helpdesk exposure will be preferred, willing to work long hours if the need arises, team player, able to think and co-ordinate under pressure. • Should be from customer services / operations / service delivery background • Proficient in ticketing Tool (HPSM preferable) • Workable knowledge of MIS Report, MS word, excel and PowerPoint. • Knowledge of ITIL and handling calls.
Job Description
• He/she will receive calls/emails/walk-in from users/IT support team or service desk. • The candidate should respond to the customer queries/complaints and resolve them within SLA efficiently • Candidate should take ownership of the call assigned and track it till closure within the defined SLA • Willing to work 24*7 |
Requirement | Technical Specialist | ||||
SBU | EAI Other Practices | ||||
Location | Hyderabad | ||||
Education | Bachelor of Engineering, Bachelor of Technology, Master of Computer Application | ||||
Mandatory Skills | Pega PRPC | ||||
Experience |
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Job Description |
Desired Candidate Profile
• 5 to 8 years of IT experience with 3 years of PRPC working experience. • Pega Tech lead with good working knowledge of PEGA/ PRPC tool: build, test and troubleshoot (debug) applications using PRPC tool (Pega RULES Process Commander). • Understanding of the main features of PRPC -features and limitations. • Good communication skills (oral & written) • Pega certification is mandatory. • Ability to work independently, and effectively communicate with customers
Job Description
• Must be capable of working at a broad technical level in all phases of the application systems project life-cycle, and must be able to apply business knowledge and technical skills to systems development. • Works as part of a project team to ensure that the business and technical architecture of the delivered solution matches customer requirements. • Actively participate in the requirements, design and build phases; delivering high quality deliverables. |
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