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JOB CODE : 132645

Requirement	Manager - IMS
SBU	IMS Management
Location	Navi Mumbai
Education	{Any Graduates}, Bachelor of Engineering
Mandatory Skills	Project Management / People Management / SLA reporting
Experience	8 to 11 years
Job Description	Desired Candidate Profile ·         Should have managed mid – large sized projects in IMS area ·         Should manage the operational areas of the project such as ·         Project planning ·         Reviews ·         Preparing and completing action plans for project execution ·         Manage day to day co-ordination with clients ·         Review and Maintain quality of the project deliverables   Job Description   ·         SLA reporting ·         Determine system and project improvements ·         Team management ·         Tasks planning ·         Monitoring, appraising, and reviewing job contributions ·         Skill ramp-up ·         Ensuring project is within budgets, ·         Participate in practice activities such as trainings, recruitment

job code : 132735

Requirement	Lead Engineer - IMS
SBU	IMS Delivery 1
Location	Mumbai
Education	Bachelor of Engineering, Bachelor of Technology
Mandatory Skills	PeopleSoft Admin
Experience	4 to 6 years
Job Description	Desired Candidate Profile ·         Candidate should have minimum 6+ years in PeopleSoft Administrator ·         Candidate should have experience in PeopleSoft upgrades, ·         PeopleSoft Application Administration Support to Demo, ·         Development, QA, UAT, End to End, MODL, Stress, Production & DR environments. ·         Candidate should understand the overall technical direction of the department & provide level 3 24x7 support.   Job Description   ·         Candidate should execute migrations of PeopleSoft objects. ·         Candidate needs to execute migrations of external objects CSR Migrations failure support Code drops on new initiatives apply application patches, fixes, bundles. ·         Candidate should apply application upgrades apply People Tools Patches, ·         Fixes Apply People Tools Upgrades and Tax updates STAT Administration/Upgrade / STAT Security administration Stat change control to setup new workflows ·         Candidate should work with DBA group on storage requests capacity planning and implementation for new apps coordinate hardware upgrades / replatforming. ·         Monitoring for new applications troubleshooting of 3rd party business software tools troubleshooting of 3rd party developer tools Open Firewalls when there is any new requirement or change to existing Support of application testing in all environments. ·         Candidate should provide Runbooks for the application and update most recent environment details & also provide disaster Recovery setup and testing Shell and Pearl Scripting Additional Skills. ·         Knowledge of Remedy and Service Now Knowledge of scheduling tool Maestro.

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job code : 132785

Requirement	Assistant Manager - Operations
SBU	BPO Work Force Management
Location	Bangalore
Education	{Any Graduates}
Mandatory Skills	Forecasting & Scheduling
Experience	5 to 7 years
Job Description	Desired Candidate Profile   •         Candidate should have a strong exposure to contact center work force management. •         Minimum 4-5 years of experience of WFM •         Must have hands on experience in Forecasting and scheduling. •         Should be aware of forecasting principles and hands on experience in forecasting contact center volumes. •         Should have managed the creation of schedules for representatives. •         Workforce Tool knowledge of Aspect is a must. •         Excellent communication - oral and written skills. •         Willingness to work in evening shifts. •         Banking knowledge with experience in North American centers will be an added advantage. •         Strong excel knowledge.   Job Description   •         Liaising with Forecasting/Scheduling and Real time team. •         Liaising with onsite client and attending client meeting. •         Ensure that the forecasting principles are applied to generate contact center forecast. •         Responsible for generating agent schedules and vacation management. •         Proactively taking required steps to ensure Service level/Occupancy is met •         Performing analysis on need base. •         Value addition to the current process by giving required input. •         Hands on experience on Microsoft tools. Strong working knowledge in Excel.

job code : 132783

Requirement	Manager - IMS
SBU	IMS Management
Location	Pune
Education	{Any Graduates}
Mandatory Skills	Project Management / Team Management
Experience	8 to 10 years
Job Description	Desired Candidate Profile ·         Should have managed mid – large sized projects in IMS area ·         Should have managed the operational areas of the project such as -  Project planning , Reviews , Preparing and completing action plans for project execution ·         Manage day to day co-ordination with clients ·         Review and Maintain quality of the project deliverables ·         SLA reporting, determine system and project improvements ·         Team management, Tasks planning ·         Monitoring, appraising, and reviewing job contributions ·         Skill ramp-up ·         Ensuring project is within budgets   Job Description   ·         Manage the operational areas of the project ·         Project planning, Doing Reviews ·         Prepare and completing action plans for project execution ·         Manage day to day co-ordination with clients ·         Review and Maintain quality of the project deliverables, SLA reporting ·         Determine system and project improvements ·         Manage the team, planning the task, Monitoring, appraising, and reviewing job contributions ·         Participate in practice activities such as trainings, recruitment

job code : 132600

Requirement	Senior Manager - IMS
SBU	IMS Management
Location	Bangalore
Education	{Any Graduates}
Mandatory Skills	Project Management / Team Management
Experience	10 to 12 years
Job Description	Desired Candidate Profile ·         Should have managed mid – large sized projects in IMS area ·         Should have managed the operational areas of the project such as - Project planning, Reviews, Preparing and completing action plans for project execution ·         Manage day to day co-ordination with clients ·         Review and Maintain quality of the project deliverables ·         SLA reporting, determine system and project improvements ·         Team management, Tasks planning ·         Monitoring, appraising, and reviewing job contributions, skill ramp-up ·         Ensuring project is within budgets   Job Description   ·         Manage the operational areas of the project ·         Project planning, Doing Reviews ·         Prepare and completing action plans for project execution ·         Manage day to day co-ordination with clients ·         Review and Maintain quality of the project deliverables, SLA reporting ·         Determine system and project improvements ·         Manage the team, planning the task, Monitoring, appraising, and reviewing job contributions ·         Participate in practice activities such as trainings, recruitment

job code : 132616

Requirement	Manager - IMS
SBU	IMS Management
Location	Navi Mumbai
Education	{Any Graduates}, Bachelor of Engineering
Mandatory Skills	Project Management / People Management / SLA reporting
Experience	8 to 11 years
Job Description	Desired Candidate Profile ·         Should have managed mid – large sized projects in IMS area ·         Should manage the operational areas of the project such as ·         Project planning ·         Reviews ·         Preparing and completing action plans for project execution ·         Manage day to day co-ordination with clients ·         Review and Maintain quality of the project deliverables   Job Description   ·         SLA reporting ·         Determine system and project improvements ·         Team management ·         Tasks planning ·         Monitoring, appraising, and reviewing job contributions ·         Skill ramp-up ·         Ensuring project is within budgets, ·         Participate in practice activities such as trainings, recruitment

job code : 132617

Requirement	Program Manager - IMS
SBU	IMS Management
Location	Navi Mumbai
Education	Bachelor of Engineering, {Post Graduates}
Mandatory Skills	IMS Technologies
Experience	12 to 15 years
Job Description	Desired Candidate Profile   •         Should have experience in interaction with multiple clients for strategic and operational areas •         Should have experience in executing managed service engagements •         Should have experience in Web Content Management (15 years full time) •         Should have managed multiple mid - large sized projects in IMS area •         ITIL certification is a plus •         Should manage & oversee the operational areas of the project such as Project planning   Job Description   •         System & project improvements •         Identifying trends, process improvements, implement change •         Team management, reviews, SLA reporting •         Monitoring, appraising, and reviewing job contributions •         Identifying talent & grooming high performers •         Skill ramp-up •         Enforcing policies and procedures •         Forecasting requirements, preparing & reviewing project budget, analyzing variances, initiating corrective actions. •         Drive margin improvements •         Participate in practice activities such as trainings, recruitment, pre-sales support •         Taking ownership for new and different opportunities, exploring avenues to add value to job accomplishments. •         Own and participate in proposal responses

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job code : 132835

Requirement	Associate Consultant
SBU	SAP iGATE Accounts
Location	Bangalore
Education	Bachelor of Engineering, Bachelor of Computer Appl, Bachelor of Technology, Master of Technology, Master of Science, Master of Engineering, Master of Computer Application, Master of Business Admin
Mandatory Skills	SAP CRM Technical
Experience	4 to 7 years
Job Description	Desired Candidate Profile   •               SAP CRM Technical   Job Description   •         Experience in CRM, WEBUI, BOL PROGRAMMING •         Experience in atleast two support and two development projects •         Sound knowledge in WEBUI concepts •         Working knowledge in BOL Programming

job code : 132829

Requirement	Systems Associate - IMS
SBU	IMS Domestic
Location	Delhi
Education	{Any Graduates}, {Diploma}
Mandatory Skills	Ticketing Tool / MIS Report
Experience	1 to 3 years
Job Description	Desired Candidate Profile   •         Previous IT helpdesk exposure will be preferred, willing to work long hours if the need arises, team player, able to think and co-ordinate under pressure. •         Should be from customer services / operations / service delivery background •         Proficient in ticketing Tool (HPSM preferable) •         Workable knowledge of MIS Report, MS word, excel and PowerPoint. •         Knowledge of ITIL and handling calls.   Job Description   •         He/she will receive calls/emails/walk-in from users/IT support team or service desk. •         The candidate should respond to the customer queries/complaints and resolve them within SLA efficiently •         Candidate should take ownership of the call assigned and track it till closure within the defined SLA •         Willing to work 24*7

job code : 132793

Requirement	Technical Specialist
SBU	EAI Other Practices
Location	Hyderabad
Education	Bachelor of Engineering, Bachelor of Technology, Master of Computer Application
Mandatory Skills	Pega PRPC
Experience	5 to 8 years
Job Description	Desired Candidate Profile   •         5 to 8 years of IT experience with 3 years of PRPC working experience. •         Pega Tech lead with good working knowledge of PEGA/ PRPC tool: build, test and troubleshoot (debug) applications using PRPC tool (Pega RULES Process Commander). •         Understanding of the main features of PRPC -features and limitations. •         Good communication skills (oral & written) •         Pega certification is mandatory. •         Ability to work independently, and effectively communicate with customers   Job Description   •         Must be capable of working at a broad technical level in all phases of the application systems project life-cycle, and must be able to apply business knowledge and technical skills to systems development. •         Works as part of a project team to ensure that the business and technical architecture of the delivered solution matches customer requirements. •         Actively participate in the requirements, design and build phases; delivering high quality deliverables.

IGATE OPENINGS

send your resume to patiencepays1@gmail.com with appropriate job code

job code : 132835

Requirement	Associate Consultant
SBU	SAP iGATE Accounts
Location	Bangalore
Education	Bachelor of Engineering, Bachelor of Computer Appl, Bachelor of Technology, Master of Technology, Master of Science, Master of Engineering, Master of Computer Application, Master of Business Admin
Mandatory Skills	SAP CRM Technical
Experience	4 to 7 years
Job Description	Desired Candidate Profile   •               SAP CRM Technical   Job Description   •         Experience in CRM, WEBUI, BOL PROGRAMMING •         Experience in atleast two support and two development projects •         Sound knowledge in WEBUI concepts •         Working knowledge in BOL Programming

job code : 132829

Requirement	Systems Associate - IMS
SBU	IMS Domestic
Location	Delhi
Education	{Any Graduates}, {Diploma}
Mandatory Skills	Ticketing Tool / MIS Report
Experience	1 to 3 years
Job Description	Desired Candidate Profile   •         Previous IT helpdesk exposure will be preferred, willing to work long hours if the need arises, team player, able to think and co-ordinate under pressure. •         Should be from customer services / operations / service delivery background •         Proficient in ticketing Tool (HPSM preferable) •         Workable knowledge of MIS Report, MS word, excel and PowerPoint. •         Knowledge of ITIL and handling calls.   Job Description   •         He/she will receive calls/emails/walk-in from users/IT support team or service desk. •         The candidate should respond to the customer queries/complaints and resolve them within SLA efficiently •         Candidate should take ownership of the call assigned and track it till closure within the defined SLA •         Willing to work 24*7

job code : 132793

Requirement	Technical Specialist
SBU	EAI Other Practices
Location	Hyderabad
Education	Bachelor of Engineering, Bachelor of Technology, Master of Computer Application
Mandatory Skills	Pega PRPC
Experience	5 to 8 years
Job Description	Desired Candidate Profile   •         5 to 8 years of IT experience with 3 years of PRPC working experience. •         Pega Tech lead with good working knowledge of PEGA/ PRPC tool: build, test and troubleshoot (debug) applications using PRPC tool (Pega RULES Process Commander). •         Understanding of the main features of PRPC -features and limitations. •         Good communication skills (oral & written) •         Pega certification is mandatory. •         Ability to work independently, and effectively communicate with customers   Job Description   •         Must be capable of working at a broad technical level in all phases of the application systems project life-cycle, and must be able to apply business knowledge and technical skills to systems development. •         Works as part of a project team to ensure that the business and technical architecture of the delivered solution matches customer requirements. •         Actively participate in the requirements, design and build phases; delivering high quality deliverables.