What We are Looking for.
Role: Technical Support Engineer
The job scope requires you to troubleshoot and maintain systems under both Linux, Windows and SQL Server platforms.
Provide support to our clients customers mainly via email support
and customer interaction in a helpdesk environment .Email
troubleshooting is 80% of daily task.
To ensure tickets are updated within ticket severity requirements and service level agreements.
Consistently ensure all open tickets, inbound calls and live chats are managed and supported appropriately till closure.
To work on night shifts based on the scheduled rosters set by the Resource and Planning team.
If as we hope you are interested, I would appreciate you sending in an updated CV in word format for evaluation.
In addition, pls provide the below details.
1. Current CTC:
2. Expected CTC:
3. Notice Period:
4. Total Yrs Exp:
5. Relevant Exp:
6. Do you possess a valid passport: Yes/No.
7. Pls mention if you have supported the following technologies.
· Windows: Yes/No. If Yes, No of Months______
· Linux: Yes/No. If Yes, No of Months______
·Web Hosting: Yes/No. If Yes, No of Months______
· SQL/MYSQL: Yes/No. If Yes, No of Months______
Pls note that the Client is expected to be in Bangalore for Interviews on 10th Dec 2012(Monday).
If you find the job profile as per your needs then apply to gunchai.sanobar.blr@sampoorna.com
Best Regards,
Gunchai Sanobar
SAMPOORNA COMPUTER PEOPLE
84/3, UCF center, 3rd Floor
Muthoot Finance,Hennur main Road,
Lingarajapuram, Bangalore - 560084
Board line No - 080- 42842217
Email gunchai.sanobar.blr@sampoorna.com
ABOUT US:www.sampoorna.com
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